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Getting started
OverviewQuick start
Client work
Today & CalendarClient profileKnowledge baseTasksBills & APPayrollFinancialsFiles & approvalsProposals & engagement
Practice
Clients, prospects & contactsAML / CTFAutomations
Integrations
Integrations
Users & access
Users, roles & client access
Reference
Settings reference
Developers
API overviewEndpointsWebhooks & machine endpoints
Docs / Client work / Files & approvals

Files & approvals

Per-client folders with a two-sided advisor/client approval workflow.

The folder tree

Every client has its own folder tree — upload, download, preview, move, drag-and-drop. The All / Recent / Starred views cut across folders when you know the file but not where it was filed.

The two-sided approval workflow

A document can require sign-off from the advisor side, the client side, or both — independently tracked, visible as two ticks on the row. “Have they approved the draft accounts?” is a glance, not an email search. Folders roll the state up as done / waiting-on-advisor / waiting-on-client bars, so a drawer full of documents reads at a glance too.

What the client sees

Client users open the same tree for their own company: they can upload, download and approve in place. Their approvals land on the same record yours do — one workflow, two sides.

NoteUploads are content-checked server-side — the declared file type is never trusted — and files stream through access-controlled routes, not public links.
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