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Clients · Files · Knowledge base

One client’s whole story, in one place.

A KPI table across every client, a file tree with approval on both sides, an encrypted vault for the secrets that shouldn't sit in a note, and a knowledge hub that relays Teams and Slack so the answer is where the client is. ⌘K gets you anywhere in two keystrokes.

Practice — Clients
The book, one row per clientreshape the columns to the question you're asking
ClientOpen tasksBills waitingNext deadline
Meridian & Co62VAT · 7 Nov
Harbourview Ltd37Accounts · 30 Sep
Fenwick Ltd40CS01 · 12 Oct
Oak & Iron91VAT · 7 Nov
Files

Approval has two sides, and both show

A per-client folder tree where a document can require sign-off from your side, the client's side, or both — and the state of each is a tick you can see, not an email thread you have to reread. Clients see the same tree from their login and approve in place.

Per-client folders, All/Recent/StarredAdvisor and client approval, independently trackedClients approve from the same system
Harbourview Ltd — Files
2026 accounts
Draft accounts v3.pdfYouClient
Letter of representation.pdfYouClient
VAT
Q2 return backup.xlsxYouClient
Knowledge base

The conversation comes to the record

Chat, the log, task threads, structured tables and the vault — one hub per client. Link the client's Teams or Slack channel and messages relay both ways, so 'ask them on Teams' and 'keep it on the record' stop being different actions. Vault secrets are encrypted at rest and every reveal is recorded against a name.

Teams and Slack channel relayTask chats attached to the workEncrypted vault, audited reveals
Meridian & Co — Knowledge base
Dan Meridianvia Teams
Roof invoice is on its way — insurer finally paid out.
Priya
Got it — it's already in Bills, coded to repairs. Pack note added.
Companies House auth code••••••••every read recorded

Everything you know, where the next person can find it.

Files, figures, conversations and credentials — one record per client, shared by the whole team.

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